We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for a full refund. To be eligible for a return and a full refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. To start a return, you can contact us at [email protected] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at [email protected]
DAMAGES AND ISSUES:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right.
EXCEPTIONS / NON-RETURNABLE ITEMS:
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return.
If everything’s fine, you’ll be automatically refunded on your original payment method.
Please remember it can take some time for your bank or credit card company to process and post the refund too.